Reviews and Testimonials for Lake CdA Cruises

On behalf of the Coeur d’Alene High School Class of 1965, I want to express my gratitude and appreciation to Hagadone Hospitalities for helping to make our reunion such a great success.  I especially want to recognize Jason Jaeger and his staff at the Best Western Plus Coeur d’Alene Inn.  I want to personally thank Carol Kreighbaum, Director of Catering, Brent Reuer, Manager, and Lisa Howlett, Banquet Manager, the chefs and banquet personal for the excellent service and the wonderful buffet.  Our Sunday cruise was perfect thanks to Kelly VanDewerker, Lake Coeur d’Alene Cruises Sales and Booking Manager, Carl Fus, Lake Coeur d’Alene Cruises Lead Captain and Manager, Captain Jeff Perracciano and the Mish-a-Nock crew.  I have been inundated with classmate e-mails stating what a great reunion it was.  As a fellow Hagadone Hospitality Team Member, I wanted everything to be perfect.  I was not disappointed.  Our team exceeded all my expectations.  Thanks so much.

Captain Corky Meyer

I just wanted to send you a quick note and tell you and all the staff Thank you so much!!!  We had a wonderful wedding!  The pastors wife said our wedding was one of the most beautiful weddings she has ever seen and I might add….they have done hundreds of weddings.  The setting was gorgeous, the staff was very kind and very professional and people are still talking about the food!!!

We made the right decision when we decided to have our wedding on the lake and I just wanted to let you know how special it was.

Thank you again for all your help making our special day a dream come true!!!

Jeanene A. Kelly

I’d like to express our company’s sincere thanks for a fantastic effort on the part of the Resort.  Every aspect of the service we received was first class, thorough, and beyond expectations.  I’ve heard nothing but rave reviews about the food, in particular.  I think having the choice of the two buffets really worked well, despite the challenges that it presented. Chuck’s professional handling of all of our requests was exceptional and he came through every time.  I noticed many little thoughtful touches that were both impressive and appreciated.  Your staff handled our needs with courtesy and speed. You’re very lucky to have Alva, as well.  He, too, was able to meet all of our needs.

I’ve heard from several people that have been here for a long time, that this year’s party was the best ever. Thanks and kudos to you all!

The CDA Casino's Christmas Party Committee

I just wanted to take a quick moment to thank you for your time and efforts coordinating the power and timing of everything for the event that took place on your boat
‘Osprey’ over the 18th and 19th. Everything worked great and everything was as described! I also wanted to let you know that that the captain on the Osprey on the 19th, I believe his name was Brandon, was extremely courteous and helpful. Initially when pulled the boat up to the dock the back end was on the wrong end of the dock based on where I had wired everything for power. After unloading all the guests I let Brandon know and he said he would be more than willing to flip the whole boat around! He did it in under a minute and didn’t miss a beat. He was extremely helpful and even came to the rescue for the client and DJ’d for the last hour or two of the night on shore. Working in the service industry I know how important it is to recognize amazing customer service when you see it and I wanted to let you know what a great customer service oriented employee that Brandon was that evening. Thank you again and I look forward working with the Couer D’ Alene Cruise boat company in the future!

Have a great day,
Steven Bolt

Steven Bolt

My grandson and I got to take the pirate ship last week. It was the greatest time the students were so spontaneous and funny Austin was so happy and we laughed.  I will be sure to pass on what a great time we had. Thanks for all the fun.

Pirate Ship