FREQUENTLY ASKED QUESTIONS
Questions and Answers
April - October: Public Cruises board from Independence Point. Click HERE (Link opens PDF file in new tab or window) for walking directions from the Resort to the Independence Point Boarding location.
November - March: November - March: Public Cruises board from the Boardwalk Marina. Click HERE (Link opens PDF file in new tab or window) for walking instructions from the Resort Lobby (Concierge Desk) to the Boardwalk Marina Boarding Location.
All public cruises board 30 minutes prior to departure. The ONLY exception is for these three cruises - in which boarding beings one hour prior to departure: Fourth of July, New Year's Eve and Bands on Boats.
Visit cdacruise.com for a map of each cruise route:
Pets are allowed with Captain's approval and must remain on a leash and outside at all times.
Chips, snacks, hot dogs and a full bar are available.
Yes, there is a ramp leading to the boat and a ramp leading onto the boat as well. All of our restrooms are ADA compliant. Please note that our top-decks are not accessible via wheelchair - but we are happy to accommodate outdoor seating on the bottom-level as requested. If a wheelchair is needed, we recommend you please bring one with you, as we do not always have one available.
No outside food or beverage is permitted. We have a variety of packaged snacks along with hot dogs, German Sausage, and other food to purchase on board. The ONLY two exceptions to this rule is as follows:
1) For our St Joe River Cruises - in which a 12 x 12 x 12 inch soft sided cooler with a personal lunch is allowed for Guests that can not partake in the optional onboard River Chicken Dinner lunch buffet.
2) We do allow guests to bring their own bottle of wine/champagne onboard - we will charge a $30 corkage fee for this. Cheers!
Yes, there is handicap parking available in the city lots adjacent to the Resort.
- City parking lots on either side of the Resort (McEuen and Independence Point).
- The Parking Garage on 3rd Street has Free 2 hour parking available.
No, you will need to pay for parking if you park in the CDA Resort garage for a cruise.
Why yes - we do! We offer $2 off per ticket if you purchase 10+ tickets - and $5 off per ticket if you purchase 20+ tickets. The ticket purchases must be all on one transaction to be eligible for the discount. Not valid for online purchases - please call us at 208-292-5670 to receive our group discount. *Note: if you have a larger group, we highly suggest you look into chartering a private cruise boat! Find out more by clicking HERE (Private Cruise Boats)!
Yes - thank you for your service! We offer $2 off per ticket (per person) in the group attending with the Military Member. Please note that the Military Member must be present during the cruise in order to receive the discount. This discount can be applied to all cruises EXCEPT for our Fourth of July Cruises or Lighting Ceremony Cruises. Cannot apply discount online - must call to receive this discount. Discount does not apply to any food or beverages purchased onboard the cruise boat.
The bottom portion of all boats are completely covered and heated. We recommend bringing a jacket if it is cool outside, though!
No, Resort casual attire is just fine on the dinner cruise.
All ticket sales are final and nonrefundable - with the exception of our "Ticket Protection Program". Life happens - we get it! Guests have the opportunity to buy non-refundable "Ticket Protection" during the check-out process (valued at 10% of their total price at check-out), which gives the customer the ability to receive a full refund or exchange of their ticket no more than 24 hours after the scheduled departure time. By declining the ticket protection I agree to accept a LCC ticket exchange or Resort gift card as compensation for a cruise that must be cancelled by Lake CdA Cruises due to inclement weather or other unforeseeable circumstances that would jeopardize safety.
You can print off the tickets from the confirmation email, or just simply present your phone with the tickets pulled up. Otherwise, we would be happy to print off your tickets at the Concierge desk or the Ticket Booth.
Cruises will only be canceled due to hazardous wind or smoke conditions - please note that if it is just raining or snowing, the boat will still go out, as that is not considered hazardous to our operation.
Cruise times change depending on the specific cruise:
- Daily Cruise: 90 minutes (1 1/2 hours)
- Sunday Brunch Cruise: 90 minutes (1 1/2 hours)
- Sunset Dinner Cruise: 2 hours
- Spokane River Cruise: 3 hours
- St. Joe River Cruise: 6 hours
You can buy tickets at the Ticket Booth on the Independence Point Dock; however, keep in mind that our cruises do sell out sometimes.
Infants are free but still require a reserved ticket to assure we do not exceed our US Coast Guard regulated capacities. Please note that infants are considered ages 0-5 and youth is considered ages 6-17.
We can add tickets to your reservation, or you can book them through a separate transaction online. We can easily exchange the tickets for a different date or time if you give us a call.
Independence Point (also referred to as IP) is where all of our Public Cruises depart from April through October. It is located West of the Resort on City Beach, just off Northwest Boulevard. Click HERE (Link opens PDF file in new tab or window) for walking directions from the Resort to the Independence Point Boarding location.
No, we currently do not sell cruise gift cards. With that being said, Coeur d'Alene Resort Gift Cards can be used to purchase public cruise tickets from the Resort Concierge Desk - Resort Gift Cards can NOT be used to purchase public cruise tickets at our ticket booth or online at cdacruises.com. Please note that Resort Gift Cards cannot be used to purchase items at the bar while onboard the cruise.
Smoking is not permitted on any public cruises that are 3 hours or less. If the public cruise is longer than three hours, such as the St Joe River Cruise, then smoking is permitted outdoors only in our designated smoking area. Smoking inside is not permitted on any cruise.
In the case that you accidentally miss your cruise, please give our team a call to see if we can get you on the next one that goes out (based upon availability): (208) 292-5670
Yes, we do ask that you call and reserve ahead of time. This ensures that we will have plenty of space for you onboard! Thank you!
Proof of Club Membership is required to redeem your CDA Club Member Discounts. Members receive 2 for 1 for Sunset Dinner Cruises, 2 for 1 for Holiday Light Show Tickets, 2 for 1 for St Joe River Cruises, and free Daily Scenic Cruises (based on availability).