TICKET PROTECTION, REFUNDS & EXCHANGES
All ticket sales are final and nonrefundable - with the exception of our "Ticket Protection Program".
Life happens - we get it! Guests have the opportunity to buy non-refundable "Ticket Protection" during the check-out process (valued at 10% of their total price at check-out), which gives the customer the ability to receive a full refund or exchange of their ticket no more than 24 hours after the scheduled departure time. By declining the ticket protection I agree to accept a LCC ticket exchange or Resort gift card as compensation for a cruise that must be cancelled by Lake CdA Cruises due to inclement weather or other unforeseeable circumstances that would jeopardize safety.