Ticket Protection – Your Safety Net for Plans That Change!
Life happens, and plans can shift—that’s why we offer Ticket Protection! If you purchase Ticket Protection at checkout, you’re eligible for a full refund or exchange up to 24 hours after your scheduled departure time. Need to make a change? Just reach out within that window, and we’ll take care of you.
Without Ticket Protection, all ticket sales are final and non-refundable—so if your plans aren’t set in stone, we highly recommend adding it!
A Friendly Reminder About Safety & Liability
We love making waves, but we also want you to stay safe! Boardwalks, docks, ramps, stairs, and decks can get slippery, especially in wet or wintery conditions. Please take care when boarding and moving around the boat.
By purchasing a ticket, you accept the inherent risks of boating and agree to release Lake Coeur d’Alene Cruises and its affiliates from any liability, including negligence. This applies to any incidents related to the cruise operation, our facilities, or conditions on or around the boat.
Questions?
We’re here to give you an unforgettable time on the water—let’s make it a smooth-sailing experience for everyone! If you have any questions about Ticket Protection or our refund policy, feel free to contact us.